Architecture profile
Describe the deployed system: channel, model, retrieval, tools, memory, data boundaries, and observability.
AI reliability engineering platform
Audit & Fix models the architecture behind an AI product, selects the risks that architecture creates, and proves whether targeted fixes improve it.
Audit surfaces
Each runner captures different evidence, but every result uses the same severity model and before/after discipline.
Audit grounded customer-support responses, retrieval quality, safety, precision, and brand behavior.
Measure the full spoken turn: transcription, reasoning, tools, first audio, interruptions, and handoffs.
Test tool selection, permissions, state, retries, approval gates, memory isolation, and task completion.
Architecture-aware evaluation
Describe the deployed system: channel, model, retrieval, tools, memory, data boundaries, and observability.
Map each component and data flow to the failures it can create and the business impact of those failures.
Select deterministic, adversarial, audio, workflow, and model-graded tests that fit the actual architecture.
Exercise chat endpoints, voice streams, model providers, tool APIs, and workflow orchestrators through stable contracts.
Capture responses, retrieval, tool calls, timing events, audio artifacts, state changes, and trace identifiers.
Apply hard rules and semantic rubrics, diagnose root causes, then compare the same suite before and after a fix.